A great service with grand level of professionalism, I would recommend this to everyone who is need of such service, won’t be dissappointed.
COMPETITIVE RATES
Fill out the form and we’ll be in touch.
Care Home Staffing & Security
Care home staffing and security services
Established 2016 · Vetted & trained staff · UK & Ireland coverage
PROFESSIONAL EXPERTS
95% Customer retention rate
All Services available 24/7
Dedicated manager
Care home staffing
Care home staffing and security from one trusted provider
FCS Group provides care home staffing and care home security services for residential care homes, nursing homes and supported living services across the UK. We supply support workers to fill shifts on a planned rota or at short notice, and SIA-licensed security officers to protect residents, staff and visitors.
Many care providers find nights, weekends and sickness the hardest shifts to cover, and some also need a calm, professional presence at reception or overnight. We plan cover around your home, your residents and your rota. You get a named account manager and one number to call, day or night.
What’s included
- Support workers and care staff
- Day, night and weekend shifts
- Short-notice and planned cover
- Reception and visitor management
- Night security officers
- SIA-licensed care home security guards
- Relief staff for sickness and holidays
- A dedicated account manager
The basics
What is care home staffing?
Care home staffing means bringing in trained workers from an agency to fill gaps in your rota, whether that is one night shift, cover for a holiday or a regular block of hours. Agency support workers help residents with daily living and activities, working to your care plans and under the direction of your senior staff.
Care home security is different. It means placing an SIA-licensed security officer at your home to manage the front door and visitors, protect residents and property, and support staff if a situation becomes difficult. Some homes need both, and we can supply them together under one account.
Our services
Care home staffing and security services we provide
Care home staffing
Care home security
Who we work with
Care settings we support
We work with independent care homes, care groups and housing providers, from a single home to several sites.
- Residential care homes
- Nursing homes
- Supported living services
- Retirement and extra care housing
- Respite and short-stay care
- Care groups with several homes
Why FCS Group
Why businesses choose FCS Group
Checks and compliance
Checks for care home staff and security officers
Every care home must be sure that the people working with its residents are suitable, and that includes agency staff. Under CQC Regulation 19, checks can be carried out by an agency, but the care home must assure itself that they are complete. We work with you so you have what you need before a worker’s first shift.
- Care and support workers who provide personal care are eligible for an enhanced DBS check with an adults’ barred list check
- Other care home staff with regular contact with residents can have an enhanced DBS check
- Every care home security officer holds a valid SIA licence
- Identity and right-to-work checks before anyone starts
- A briefing on your home, your routines and your emergency procedures
Tell us which checks and training your home requires and we will confirm them for each worker before they start. GOV.UK explains the DBS checks for adult social care roles.
Reporting and response
Reporting you can see, cover you can count on
Our staff hand over clearly at the end of every shift and our security officers report every incident in writing, so managers always know what happened.
Getting started
How it works
Pricing
How much does care home staffing and security cost?
Care home staffing and security rates in the UK usually depend on:
- Hours and shift pattern (nights, weekends and bank holidays cost more)
- Contract length (regular shifts usually cost less per hour)
- Location
- Type of worker (support worker or security officer)
- How many staff you need and how often
For typical security officer rates, read our guide to how much a security guard costs in the UK.
Your price
Testimonials
What our clients say
Great service
Great service with a grand level of professionalism, I would recommend this to everyone who is in need of such service, won’t be disappointed.
I would highly recommend First Class Services Group. They have always provided a top-quality service for a range of different venues big or small. They have a large very professional team from a variety of backgrounds bringing different strengths to different situations. The management team are hands-on and always tries to resolve any issues quickly and efficiently. They are really approachable, reliable and polite which is exactly what you need. Top-class security service.
Coverage
Areas we cover
We provide care home staffing and care home security across England, Scotland, Wales, Northern Ireland and the Republic of Ireland, including:
FAQs
Care home staffing and security FAQs
An agency support worker is a trained care worker supplied by an agency to cover shifts in your care home or service. They work to your care plans and under the direction of your senior staff, for a single shift, a block of shifts or a regular rota.
Care homes use security officers to control who comes in, manage visitors out of hours, protect residents’ belongings and support staff if a visitor becomes aggressive. A security presence can also help during building work or after an incident.
Yes, if they are supplied by a security company. In the UK, contracted officers who guard premises against unauthorised access, theft or damage must hold an SIA licence. All our security guards are fully SIA licensed and trained.
Care workers who provide personal care are eligible for an enhanced DBS check with an adults’ barred list check, and care homes must be satisfied that agency staff have been properly checked. Tell us your requirements and we will confirm the checks for each worker before their first shift.
For security officers in London and other big cities we can usually be on site within 2 to 3 hours, depending on availability. For care staff, tell us the shift you need and we will confirm cover as quickly as possible. Planned shifts can be booked in advance.
Yes. We provide day shifts, night shifts, weekends and bank holidays, for one-off gaps or a regular rota.
Yes. Many homes use support workers to cover gaps in the care rota and a security officer at reception or overnight. We can supply both under one account, with one account manager and one number to call.
We cover care homes across England, Scotland, Wales, Northern Ireland and the Republic of Ireland. Contact us to check cover for your area.
Rates depend on the type of worker, hours, shift pattern, location and how often you need cover. Contact us for a free, no-obligation quote.
Get started today
Need care home staff or security?
Tell us about your home and the shifts you need, and we will send a clear, no-obligation quote.
Request a Quote
Get In Touch Today
If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place.
FIRST CLASS SERVICES GROUP LTD is registered as a limited company in England and Wales under company number: 10961647.
Comprehensive Security Solutions
Our Services For Your Sector
We’re proud to provide tailormade security across a huge range of sectors, building all of our solutions from the ground up to match the unique demands of the industries we’re working alongside.
Discover more at the links below:
