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Cookie Policy
Which cookies our website uses, why we use them and how you can control them.
Last updated: 26 September 2026What cookies are
Cookies are small text files that a website saves on your computer or phone when you visit. They help the website work, remember your choices and tell the owner how the website is used. Similar technologies, such as tags and pixels, work in the same way, and this policy covers them too.
This policy explains how First Class Services Group Ltd (FCS Group) uses cookies on www.firstcsgroup.com, in line with the Privacy and Electronic Communications Regulations 2003 (PECR) and the UK GDPR.
Types of cookies we use
- Strictly necessary cookies – needed for the website to work and stay secure, for example to protect it against spam, bots and attacks. These do not need consent.
- Analytics cookies – help us understand how visitors use our website, such as which pages are viewed most, so we can improve it. We use Google Analytics through Google Tag Manager.
- Advertising and measurement cookies – help us measure whether our Google Ads lead to enquiries.
Analytics and advertising cookies are not essential for the website to work, so we only set them if you agree. When you first visit our website, a cookie banner lets you accept or deny them, or choose by category under “View preferences”. Until you make a choice, these cookies stay switched off. You can change your mind at any time (see “How to manage cookies” below).
Cookies on this website
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Tells visitors apart so we can count visits and see how the website is used | 2 years |
| _ga_S6MRKJ0SG7 | Google Analytics | Keeps track of your session on our website | 2 years |
| _gcl_au | Google Ads | Links website visits to our adverts so we can measure results | 3 months |
| _gcl_aw, _gcl_gs | Google Ads | Stores the details of an advert you clicked to reach our website | 3 months |
| cmplz_* | FCS Group (Complianz) | Remembers your cookie choices so we do not ask again on every page (strictly necessary) | 1 year |
| __cf_bm, cf_clearance | Cloudflare | Protects the website from bots and attacks (strictly necessary) | Up to 1 year |
| wordpress_*, wp-settings-* | WordPress | Used only when our staff log in to manage the website | Session to 1 year |
Cookie names and durations are set by the providers and may change. We review this list regularly.
Third-party cookies
Some cookies are set by other companies, such as Google and Cloudflare. They may process data outside the UK, with appropriate safeguards in place. You can read how they use data here:
If you follow a link to our LinkedIn, Facebook or Yell pages, those websites set their own cookies under their own policies.
How to manage cookies
On this website: you can change or withdraw your consent at any time. Click to open the cookie banner again and update your choice. Withdrawing consent does not affect data collected before you changed your choice.
In your browser: you can also block or delete cookies at any time in your browser settings:
To stop Google Analytics on all websites, you can install the Google Analytics opt-out browser add-on.
If you block strictly necessary cookies, some parts of our website may not work properly.
More information
For how we handle personal data more generally, please read our Privacy Policy. You can find independent information about cookies on the ICO website.
Changes to this policy
We may update this policy when we change the cookies we use. This version was last updated on 26 September 2026.
Contact us
If you have any questions about our use of cookies, contact us:
Unit 2.16, Q West, 1110 Great West Road, Brentford, England, TW8 0GP