Care Home Security

Care home security guard services

Established 2016 · Vetted & trained staff · UK & Ireland coverage

Security officer in hi-vis inside a gatehouse

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Care home security

SIA-licensed security guards for care homes

FCS Group supplies care home security guards and officers for residential care homes, nursing homes and supported living services across the UK and Ireland. Our officers control the entrance, support night staff and help keep residents, staff and visitors safe.

Care homes are open day and night, with visitors, deliveries and contractors coming and going, and small night teams looking after many residents. A trained officer on the door or on the grounds gives your staff one less thing to manage. We plan cover around your building, your residents and your rota. You get a named account manager and one number to call, day or night.

What’s included

  • Reception and visitor control
  • Night security officers
  • Out-of-hours building checks
  • Car park and grounds checks
  • Contractor and delivery access
  • Support for staff with difficult visitors
  • Weekend and bank holiday cover
  • Cover for sickness and holidays
2016

Established10 years in business

100%

SIA-licensed guardsOn every security shift

5

Countries coveredEngland · Scotland · Wales · NI · ROI

24/7

Shift coverDays, nights and weekends

FCS Group front desk officer logging visitors at reception

The basics

What is a care home security guard?

A care home security guard is an SIA-licensed officer who protects a care home, its residents, staff and visitors. They are not care workers and they do not give personal care. Their job is the building and the people around it: who comes in and out, what is happening in the car park and grounds overnight, and who can step in when a visitor becomes aggressive or a door has been left open.

Some homes use a reception officer in the day and a night officer after visitors leave. Others add a guard only for nights, weekends or a specific problem such as anti-social behaviour outside the home.

Our services

Care home security services we provide

Reception and visitor control

An officer at the front door who signs visitors in and out, checks who is allowed in and keeps the entrance secure.

Night security officers

SIA-licensed officers who patrol the building and grounds overnight, check doors and windows, and support night staff.

Conflict management

Officers trained in conflict management who help staff deal calmly with aggressive visitors and other difficult situations.

Contractor and delivery access

Officers who check in contractors and deliveries, direct vehicles and keep service entrances secure.

Car park and grounds checks

Regular foot checks of the car park, gardens and boundaries to deter trespass and anti-social behaviour.

Out-of-hours cover

Overnight, weekend and bank holiday cover, with relief officers when a regular officer is off sick.

Who we work with

Care settings we support

We work with independent care homes, care groups and housing providers, from a single home to several sites.

  • Residential care homes
  • Nursing homes
  • Supported living services
  • Retirement and extra care housing
  • Respite and short-stay care
  • Care groups with several homes
Concierge security officer on duty at a residential building entrance

Why FCS Group

Why businesses choose FCS Group

SIA-licensed officers

All our security guards are fully SIA licensed and trained.

Cover when you need it

Days, nights, weekends and bank holidays, with relief officers when someone is off sick.

A named account manager

One person who knows your home, and one number to call day or night.

Cover planned around your home

We look at your entrance, grounds, residents and rota before we recommend officers and hours.

Checks and compliance

Licensed security officers for your home

Anyone doing security guard work for a care home under a contract needs an SIA licence. All our security guards are fully SIA licensed and trained.

You do not have to take our word for it. Every licence can be looked up on the free SIA register of licence holders using the officer’s licence number, and we are happy for you to check before a first shift.

Reception security officer signing in a visitor at the front desk
FCS Group concierge security officer at a building entrance

Reporting and response

Reports you can see

Our officers keep a written log of each shift, including checks, visitors and anything unusual, so your manager knows who was on site and what happened.

Shift records

Shift times, checks and handovers recorded.

Incident reports

Clear written reports after any incident.

One point of contact

Your account manager answers questions and adjusts cover.

Getting started

How it works

1. Tell us what you need

Call 020 7183 5811 or send the quote form.

2. Free needs assessment

We look at your home, your rota and your risks, then recommend the right cover.

3. Clear written quote

You get a written quote with hourly rates and no hidden extras.

4. Staff on site

We brief your officers on the home and its routines, then start the service.

Pricing

How much does care home security cost?

Care home security rates usually depend on:

  • Hours and shift pattern (nights, weekends and bank holidays cost more)
  • Contract length (regular shifts usually cost less per hour)
  • Location
  • Type of cover (reception, night or static officer)
  • How many officers you need and how often

For typical security officer rates, read our guide to how much a security guard costs in the UK.

Your price

Get an exact price for your home

Every home is different. Tell us your shifts, location and duties and we will send a clear written quote with no hidden extras.

Testimonials

What our clients say

Peace of mind

Why you can trust FCS Group

Established 2016

Protecting UK businesses for 10 years.

SIA-licensed guards

Every security officer holds a valid SIA licence.

Registered company

First Class Services Group Ltd, company no. 10961647.

UK & Ireland coverage

Cover across England, Scotland, Wales, NI and ROI.

Accreditations & memberships

Coverage

Areas we cover

We provide care home security across England, Scotland, Wales, Northern Ireland and the Republic of Ireland, including:

FAQs

Care home security FAQs

A care home security guard controls the entrance, signs visitors in and out, checks doors and windows, patrols the building and grounds, and supports staff if there is an incident. They do not give personal care.

Yes. Security guard work done under a contract for services needs an SIA licence. All our security guards are fully SIA licensed and trained.

Yes. We can place an SIA-licensed officer on site overnight to patrol the building and grounds, check doors and windows and support your night staff.

No. A security guard looks after the building, access and safety of the site. Care workers look after residents. Officers work alongside your care team and follow your instructions on site rules.

Ask for the officer’s 16-digit licence number and search for it on the free SIA register of licence holders. Check that the role is security guard and that the licence is active.

Our officers are trained in conflict management and can help staff manage difficult visitors calmly. Care decisions about residents stay with your care team.

It depends on the hours, location and number of officers. Tell us your dates and shifts and we will confirm what we can do.

Rates depend on the hours, shift pattern, location, contract length and how many officers you need. Our security guard cost guide explains typical UK rates, and we can send a free written quote for your home.

Get started today

Need care home security?

Tell us about your home and the cover you need, and we will send a clear, no-obligation quote.

  • Established 2016
  • SIA-licensed security officers
  • UK & Ireland coverage

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Get In Touch Today

If you’re looking for more information, need to talk to someone about an enquiry or want to chat about your service needs, then you’ve come to the right place.

Call us

020 7183 5811

FIRST CLASS SERVICES GROUP LTD is registered as a limited company in England and Wales under company number: 10961647.

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